Return & Refund Policy
At Motherhood Overloaded, we prioritize your satisfaction. As our products are made-to-order through Printify, we adhere to their return and refund policies.
Damaged or Defective Items
If your order arrives damaged or with a manufacturing defect, please contact us within 30 days of delivery.
- Submit an issue through our Contact Form or email us at casie@mhoverloaded.com.
- Provide clear photographs showing the problem.
- If multiple items are affected, include a photo or video displaying all items together.
Upon verification, we will offer a free replacement or a refund.
Non-Returnable Items
Due to the custom nature of our products, we cannot accept returns or exchanges for:
- Incorrect size, color, or design choices made by the customer.
- Buyer’s remorse or change of mind.
Please double-check your order details before finalizing your purchase.
Delivery Issues
If a package is returned due to an incorrect address or delivery failure:
- You may request a reprint for an additional charge.
- Alternatively, a partial refund may be issued.
Print Placement Tolerance
For Direct-to-Garment (DTG) products, a 0.5-inch variation in print placement is considered acceptable and not deemed a defect.
Contact Us
For any questions or concerns regarding your order, please reach out to us at:
- Email: casie@mhoverloaded.com
- Contact Form: Contact Form